CASE STUDIES

CHALLENGES

A leading airline experiencing rapid growth needed a robust notification system to handle their daily volume of 1 million messages and support its ambitious passenger growth plan. Their existing system lacked the scalability, reliability, and manageability required to keep pace with this anticipated surge.

BENEFITS

With LiveStreamIQ, the customer gained the confidence to support their ambitious growth plans. The solution's scalability ensures it can handle increasing notification volume without compromising performance. Furthermore, the centralized management and real-time monitoring capabilities empower the airline to maintain a reliable and efficient notification infrastructure.

SOLUTIONS

The airline adopted LiveStreamIQ, a scalable, secure real-time message monitoring solution. This solution provided them with:

• Unmatched Scalability: LiveStreamIQ efficiently handles high-volume message streams, as demonstrated by managing 2 million daily notifications.
• Enhanced Reliability: The solution ensured critical notifications, like fraud alerts and account updates, reach customers promptly, minimizing downtime risks.
• Centralized Management: LiveStreamIQ simplified administration and streamlined operations by offering a unified platform for managing notifications across multiple channels.
• Real-Time Monitoring: The solution provided real-time insights into message flow, helping identify and troubleshoot issues proactively.